So we can serve you better in the future, please note how much you agree or disagree with the following comments:
I was satisfied by the support given by the AVG Customer Care representative.
Could you give us more details on what you'd like to see improved?
My issue could have been resolved better
I would appreciate an agent who was more sympathetic
I would like more options for free support
I would like the support to be less expensive
How much effort did it take to handle your request?
Very Low Effort
Very High Effort
What about your communication with AVG caused you high effort?
Contact Customer Care representative
Had to contact Customer Care department multiple times
Based on your most recent contact with one of our Customer Care agents, how likely are you to recommend AVG to a friend or colleague?
I do not normally recommend brands
How satisfied are you with your AVG Product?
Please share with us any comments or suggestions to help us improve the quality of AVG Customer Care:
updating Virus Definition